FAQ

GENERAL

June 6th (Thursday): 8PM - 1AM @ Pula Castle Kaštel (Full experience guests only)

June 7th (Friday): 9:00PM - 7:30AM @ Cave Romane

June 8th (Saturday): 9:00PM - 8:00AM @ Cave Romane

Cave Romane is located @ Vinkuranska Cesta 2, 521000 Vinkuran which is only a few minutes away from the city of Pula and Medulin

18+ People below the age of 18 won’t be permitted to the festival area. 

Please prepare your ID upon the entry to validate you’re 18 years or over.

The event is NON- REFUNDABLE. Refunds will only be possible if the event gets canceled due to unforeseen circumstances that are out of our control.

- Accommodation package holders: Will be able to receive their wristbands on June 6th at the entry of the Welcome Party at Pula Castle Kaštel or at the entry of the Cave Romane on June 7th or June 8th. Make sure to have your tickets with you.

- Regular GA, VIP, BACKSTAGE ticket holders with no accommodation: Will receive their wristbands at the entry of Cave Romane on June 7th or 8th when the gates are open.

Yes, parking will be provided but we highly recommend everyone to use public transportation such as local taxis or Uber since there will be limited parking available at the site.

Please prepare your ticket and your ID for the age validation upon the arrival to the venue. If you have regional tickets we will validate your ID for your age and your residency.

For all table inquiries please contact us at tables@gatesofagartha.com

Yes, there will be various food options at the festival.

The festival programme will be announced and available at @gatesofagartha official social media channels.

Istria has a warm Mediterranean climate so warm and sunny days are to be expected, but still we advise to bring long sleeves with you in case of bad weather.

Yes, a medical team will be available on the site, strategically located in the exit hall.

Small backpack are allowed at the festival.

We highly recommend Agartha fashion attire. Additionally, comfortable boots are essential for your comfort, especially in areas of the festival grounds with gravel.

Please email info@gatesofagartha.com

Cash is not allowed at any bar. However we will provide a cashless stations on site where you can load your cash and receive a cashless wristband with chip to be able to spend at the bars. All bars accept credit cards so you won't be needing a cashless wristband if you plan on using your credit card.

TICKETS

There are 4 types of tickets available

- Full Experience: 4 nights Hotel or Villa package with optional GA, VIP or BACKSTAGE privileges.

- 2 days General Admission pass

- 2 days VIP pass

- 2 days Backstage pass

Buy regional tickets at www.entrio.hr (Croatian, X YU region ID is required at the gate) 

Any questions regarding the regional tickets please e-mail info@bsh.events

- 4 nights villa or hotel stay options

- Full Experience tickets (Hotel comes with 2x Full Experience tickets, Villa comes with minimum 6x and up to 10x Full Experience tickets)

- June 6th: Welcome party @ Pula Castle Kaštel

- June 7th: Entry to the main Festival @ Cave Romane

- June 8th: Entry to the main Festival @ Cave Romane


- June 7th: Entry to the main festival @ Cave Romane

- June 8th: Entry to the main festival @ Cave Romane

(General Admission ticket includes entry to the dance floor area only.)

- June 7th: Entry to the main festival @ Cave Romane

- June 8th: Entry to the main festival @ Cave Romane

- Access to the elevated VIP deck area

- Access to a separate VIP bar.

- Access to a separate VIP toilet area.

- Fast track entrance.

- June 7th: Entry to the main festival @ Cave Romane

- June 8th: Entry to the main festival @ Cave Romane

- Access to all areas including Backstage area and VIP elevated deck areas.

- Access to a separate VIP bar.

- Access to a separate VIP toilet area.

- Fast track entrance.

- You will receive your tickets to your email 7 days before the event.

Festival Tickets are non-transferable and non-refundable. Anyone who purchases tickets from someone else does it at their own risk. (We do not check names on the ID for tickets, anyone who is +18 with valid ticket have access to the festival)

We do not offer any ticket or package upgrades. 

TRAVEL

- Pula Airport: 10 minutes

- Rijeka Airport: 1 hour 15 minutes

- Trieste Airport (Italy): 2 hours

- Ljubljana Airport (Slovenia): 2 hours 20 minutes

- Zagreb Airport: 3 hours

- Venice Airport (Italy): 3 hours

Please check the link below for whether if you need visa or not based on your nationality and the area you’re coming from:

https://mvep.gov.hr/services-for-citizens/consular-information-22802/visas-22807/visa-requirements-overview-22879/22879?country=142 

FULL EXPERIENCE

- 4 Nights hotel stay at Garden View Room for 2 people w/ King Bed

- Only 15 mins away from the venue

- Breakfast

- 2x GA, VIP or Backstage tickets depending on the ticket type you choose when purchasing your accommodation.

- June 6th: Welcome party @ Pula Castle Kaštel

- June 7th: Entry to the main Festival @ Cave Romane

- June 8th: Entry to the main Festival @ Cave Romane

- Hotel Check-in: June 6th @ 2:00pm

- Hotel Check-out: June 10th @ 10:00am


(For more info: Email us at hospitality@gatesofagartha.com)

- 4 Nights villa stay

- Villa package comes with 6 Full Experience tickets with a GA, VIP or Backstage privileges depending on the ticket type you choose at the accommodation check out. You can add up to 2 more additional Full Experience tickets for each villa before check out. 

- June 6th: Welcome party @ Pula Castle Kaštel

- June 7th: Entry to the main Festival @ Cave Romane

- June 8th: Entry to the main Festival @ Cave Romane

- Villa Check-in: June 6th @ 4:00pm

- Villa Check-out: June 10th @ 10:00am


(For more info: Email us at hospitality@gatesofagartha.com)


NOTE:

- Villas are required to pay 200 euros refundable deposit per guest when checking in, as well as 350 euros non-refundable cleaning fee per villa when checking in.

Full Experience ticket holders: Will be able to receive their wristbands on June 6th at the entry of the Welcome Party at Pula Castle Kaštel or at the entry of the Cave Romane on June 7th or June 8th. Make sure to have your tickets with you.

All accommodation package holders will have time until May 23rd 2024 to decide and enter their guest information into their booking via their Easol account (https://myeasol.com/bookings), the names entered will then be used by the hotel or villa for check-in. You will be sent reminder emails to log into your account to enter your guest details but you will not receive your festival tickets unless ALL guest information is submitted. Providing your guests information has been entered, festival tickets will be sent out 7 days prior to the event. You will also be able to access and download your ticket from within your Easol account once guest details have been submitted.


- Full name as it shown on your ID, passport number, passport issuing country and email address is required for ALL guests in order to receive your tickets.

- Deadline to submit all required guest information is May 23rd 2024.


All accommodation holders will have time until May 23rd 2024 to decide and enter their guest information into their booking via their Easol account (http://myeasol.com/bookings), the names entered will then be used by the hotel or villa for check-in. You will be sent reminder emails to log into your account to enter your guest details but you will not receive your festival tickets unless ALL guest information is submitted. Providing your guests information has been entered, festival tickets will be sent out 7 days prior to the event. You will also be able to access and download your ticket from within your Easol account once guest details have been submitted.

Please email hospitality@gatesofagartha.com

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